If you are at least 15 min late for an appointment, it may be necessary to reschedule. Your Artist will do her best to accommodate you and perform your service with the remainder of the time allotted for your appointment. If you are 20+ min late you will be seen as a NO Call/ No Show. You will have to reschedule your appointment and will lose your deposit and will be required to pay another deposit. In order to ensure total relaxation and enhance treatment results, we encourage you to arrive 10 minutes prior to your reservation.